Help Center
Find answers to your questions, learn how to use ATok planner effectively, and get the support you need to manage your construction projects successfully.
Browse by Category
Getting Started
Learn the basics of ATok planner
Project Management
Master project planning and execution
Team Collaboration
Work effectively with your team
UK Compliance
Stay compliant with UK regulations
Frequently Asked Questions
How do I create my first construction project?
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Navigate to your dashboard and click "New Project". Fill in the project details including name, description, timeline, and budget. You can then add team members and start creating tasks.
Can I use ATok planner on construction sites?
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Yes! ATok planner is designed for construction sites with mobile-optimized interfaces, outdoor visibility enhancements, and offline functionality for areas with poor connectivity.
How does billing work for team members?
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Billing is based on active team members per month. You can add or remove team members anytime, and billing adjusts automatically. View our pricing page for detailed information.
Is my project data secure and compliant with UK GDPR?
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Yes, we take data security seriously. All data is encrypted, stored in UK servers, and we are fully compliant with UK GDPR regulations. We never share your project data with third parties.
Can I export my project data?
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Yes, you can export project data in various formats including PDF reports, Excel spreadsheets, and CSV files. This ensures you always have access to your data.
What happens if I exceed my plan limits?
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If you approach your plan limits, we'll notify you in advance. You can upgrade your plan anytime or temporarily add additional capacity for large projects.
Live Chat
Get instant help from our support team
Emergency Support
For critical construction site issues or system outages affecting active projects